Gross Revenue: $1,600,000

Cash Flow: $355,000

IT support company with 27 years of nationwide service has developed special niches and differentiation providing multi-vendor, multi-location, on-site hardware maintenance and customer service. Install, deinstall, and move systems, on-site diagnosis and repair for warranty and extended service contracts, integrated VOIP Help Desk accessed by telephone or through Internet, remote monitoring services, parts tracking and logistics, depot repair and electronic dispatching and tracking of service calls. Company is scalable and could handle explosive growth within a matter of months. Company has exclusive, long-term contacts with rapidly growing industries and highly technicals segments such as biometrics, retail POS, governmental agencies, forensics, imaging, communications and customer service kiosks.

Year Established: 1980

Employees: 12 full time - 2 part time

Relocatable: Yes

Facilities: Assets: Nationwide network of security cleared technicians, integrated CRM / VOIP real-time service call tracking and help desk, proprietary software, troubleshooting and repair manuals, and internal SOP for staff training. Client contract structure is uniquely responsive and flexible.

Market Outlook and Competition: Challenges of this industry are creating the structure, network and ability to service rapidly changing technology. By embracing technology, empowering staff, and an ability to make customized service a reality in real-time, this company is setting the industry standard of service. Vendors understand the value of the company but their customers do not always know how to differentiate between providers so "name recognition" is the only area where competition is a factor.

Management Training and Support: Complete support and management team in place. Company has embraced technology and training for ease of transition. Owner would consider serving as a consultant.

Reason For Selling: Owner has been approached by a strategic buyer so right time to consider a sale.