This Calgary-based residential plumbing company provides emergency service, planned maintenance, and new-build plumbing installations across the city and surrounding communities. The business has built a strong reputation for fast response times, high-quality workmanship, and excellent customer service, resulting in a steady stream of referrals and repeat business. Services include emergency repairs, water-heater installation and replacement, drain and sewer work, fixture installations, and seasonal maintenance programs for multi-unit residential clients.

The owner has run the company for 15+ years and currently remains hands-on in operations, overseeing a licensed crew of technicians and a modern service fleet. The business benefits from a mix of one-off higher-margin installs and recurring revenue from maintenance plans and property-manager contracts.

Key Investment Highlights
- Established Local Brand: Over 15 years serving Calgary and surrounding suburbs with strong online reviews and referral pipeline.
- Recurring Revenue Mix: Approximately 20% of revenue from maintenance and service plans, providing stable cashflow.
- Diversified Service Offering: Emergency repairs, water-heater replacement, drain & sewer services, renovation plumbing, and new-build support.
- Skilled & Licensed Team: Certified journeyperson plumbers and apprentices, low technician turnover, documented SOPs and training.
- Modern Fleet & Equipment: Fully equipped vans with industry-standard diagnostics and tools; recent investment in camera/line-locating gear.
- Healthy Margins: Strong gross margins driven by service premiums on emergency and specialty work.
- Scalable Business Model: Proven ability to increase volume with additional dispatchers/sales hires and expanded digital marketing.


Revenue Composition
Emergency Repair Services - 40%
New Installation & Renovation Plumbing - 25%
Service & Maintenance Plans - 20%
Water Heater & Appliance Replacement - 10%
Other (parts sales, small commercial jobs) - 5%

Growth Opportunities
- Digital Lead Gen: Invest in SEO, paid search, and local listings to convert excess inbound demand and reduce reliance on referrals.
- Expand Maintenance Programs: Market bundled seasonal maintenance plans to multi-unit landlords and strata managers to increase recurring fees.
- Light Commercial Expansion: Add a dedicated sales/resource to capture light commercial property maintenance contracts.
- Geographic Expansion: Scale service area into surrounding Calgary suburbs and nearby towns by adding an additional service van and local marketing.


Transition & Ownership
The owner is seeking a full exit to pursue retirement but is committed to ensuring a smooth transition. The owner is willing to remain engaged for a 6–12 month transition period to introduce the buyer to key clients, transfer operational knowledge, and support training of the existing team.