Our business has established a strong reputation for delivering high-quality work and prioritizing the care of our clients. We consistently see above 40% of our revenue come from repeat and referral customers. We have reinforced this by implementing consistent marketing strategies, which have given our location one of the top market share percentages in our franchise network. It has been a consistently profitable business, averaging net profits of 11.6% over the last decade, after accounting for profit sharing with our employees.

We have built a strong team that takes ownership, allowing us as owners to be away from the business for almost 40 days this year, excluding holidays. Our workweek is typically 45-50 hours, so our involvement in day-to-day operations is quite manageable compared to many small business owners. This has been a business that has provided us and our family with a quality of life and work balance, as well as allowed us to achieve the financial goals that we desired. Being part of our franchise system has been a valuable partnership in our business journey. The corporate staff and other franchisees have been wonderful to work with as we grew our location. They are a very willing and gracious group of people.