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Fully Remote Email Retention Agency for DTC Ecommerce Brands
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Founded in 2019, this fully remote agency delivers done-for-you email retention on Klaviyo for DTC ecommerce brands, including several 8-figure clients.
Revenue is recurring monthly retainers, with the four longest-standing clients at 3 to 4 years.
A four-person contractor team owns strategy, client communication and production, and holds the client relationships directly, reducing transition risk.
The owner works 5 to 10 hours a week on sales, pricing and oversight, with no delivery role and near-zero client contact, so the handover is short.
AI production tooling built in-house cut delivery hours in 2026, lifting margin materially and leaving the team with capacity for roughly double the current book.
Client acquisition has been founder-led and low-volume. The strongest fit is an agency already serving DTC brands that can plug a proven retention line into an existing book.
Revenue is recurring monthly retainers, with the four longest-standing clients at 3 to 4 years.
A four-person contractor team owns strategy, client communication and production, and holds the client relationships directly, reducing transition risk.
The owner works 5 to 10 hours a week on sales, pricing and oversight, with no delivery role and near-zero client contact, so the handover is short.
AI production tooling built in-house cut delivery hours in 2026, lifting margin materially and leaving the team with capacity for roughly double the current book.
Client acquisition has been founder-led and low-volume. The strongest fit is an agency already serving DTC brands that can plug a proven retention line into an existing book.
About the Business
- Years in Operation
- 7
- Employees
- 4 (2 Full-time, 2 Contractors)
A four-person team handles all client work and owns client relationships, which - Currently Relocatable
- Yes
- Currently Home Based
- Yes
- Facilities & Assets
- Fully remote. No office, lease, equipment or inventory.
Assets are the client contracts, written agreements with the four-person contractor team, a documented SOP library, and proprietary AI production tooling that permanently cut delivery hours (documented, maintainable by the existing team, no developer required).
Also includes: brand, website, case studies and testimonial videos. Retainers auto-charge. - Market Outlook / Competition
- Clients include 7 and 8-figure e-commerce brands, with average tenure over two years. The delivery team has been in place for 2-3 years. Relationships sit with the team rather than the owner.
- Opportunities for Growth
- * Idle capacity: The team can absorb close to double the current client base with no new hires. Incremental retainers land at high margin.
* Cross-sell: A buyer with a book of e-commerce paid social, SEO and CRO services, can sell a proven service into it immediately.
* Referrals: Never systematically requested, despite multi-year tenure.
* Outbound: Not built.
* Pricing: room to increase retainer pricing.
About the Sale
- Seller Motivation
- Owner wants to focus on another venture
- Transition Support
- 60 days included post-close: team and client introductions, handover of the tooling and SOPs, billing migration. Paid consulting available after that.
Listing Info
- ID
- 2550074
- Listing Views
- 22
Listing ID: 2550074 The information on this listing has been provided by either the seller or a business broker representing the seller. BizQuest has no interest or stake in the sale of this business and has not verified any of the information and assumes no responsibility for its accuracy, veracity, or completeness. See our full Terms of Use. Learn how to avoid scams.
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