Managed IT Business - Managing computer systems for small businesses
Business Description
ESTABLISHED MANAGED IT SERVICES PROVIDER - NORTHERN INDIANA & SOUTHWESTERN MICHIGAN
This well-established managed IT services business has been serving small and mid-sized businesses since 2007, generating $455,000 in annual revenue with $174,815 in cash flow. Operating from a home-based office with minimal overhead, the company has built an exceptional 93% customer retention rate through referrals and reputation alone.
SERVICES & EXPERTISE:
• Managed IT services and cybersecurity solutions
• Microsoft 365 administration
• Backup and disaster recovery
• Virtualization and cloud services
• Firewall and remote access management
• Server/workstation support and break-fix services
• Surveillance systems implementation
• Compliance support (HIPAA, PCI, CMMC, SOC 2)
CLIENT BASE:
Diversified portfolio including medical and dental practices, law firms, accounting firms, manufacturers, machine shops, schools, and various business types. The business has successfully carved out a niche serving smaller businesses often overlooked by larger competitors.
OPERATIONAL ADVANTAGES:
• Home-based operation with low overhead costs
• Full-time field technician committed to staying with new ownership
• Server rack equipment and cloud infrastructure included
• Many clients retained since company inception
• Strong recurring revenue model
TRANSITION SUPPORT:
The retiring owner will provide comprehensive transition assistance including customer introductions, operational procedures, and knowledge transfer. The experienced field technician's commitment to remain ensures operational continuity.
GROWTH POTENTIAL:
Significant expansion opportunities exist through formal marketing initiatives and dedicated sales efforts. The business has grown entirely through referrals with no structured sales process, indicating substantial upside potential for a motivated buyer ready to implement growth strategies.
This turnkey operation offers an excellent opportunity to acquire an established IT services business with proven systems, loyal customers, and tremendous growth potential in a thriving market.
This well-established managed IT services business has been serving small and mid-sized businesses since 2007, generating $455,000 in annual revenue with $174,815 in cash flow. Operating from a home-based office with minimal overhead, the company has built an exceptional 93% customer retention rate through referrals and reputation alone.
SERVICES & EXPERTISE:
• Managed IT services and cybersecurity solutions
• Microsoft 365 administration
• Backup and disaster recovery
• Virtualization and cloud services
• Firewall and remote access management
• Server/workstation support and break-fix services
• Surveillance systems implementation
• Compliance support (HIPAA, PCI, CMMC, SOC 2)
CLIENT BASE:
Diversified portfolio including medical and dental practices, law firms, accounting firms, manufacturers, machine shops, schools, and various business types. The business has successfully carved out a niche serving smaller businesses often overlooked by larger competitors.
OPERATIONAL ADVANTAGES:
• Home-based operation with low overhead costs
• Full-time field technician committed to staying with new ownership
• Server rack equipment and cloud infrastructure included
• Many clients retained since company inception
• Strong recurring revenue model
TRANSITION SUPPORT:
The retiring owner will provide comprehensive transition assistance including customer introductions, operational procedures, and knowledge transfer. The experienced field technician's commitment to remain ensures operational continuity.
GROWTH POTENTIAL:
Significant expansion opportunities exist through formal marketing initiatives and dedicated sales efforts. The business has grown entirely through referrals with no structured sales process, indicating substantial upside potential for a motivated buyer ready to implement growth strategies.
This turnkey operation offers an excellent opportunity to acquire an established IT services business with proven systems, loyal customers, and tremendous growth potential in a thriving market.
About the Business
- Years in Operation
- 19
- Employees
- 2 (1 Full-time, 1 Part-time)
One full-time employee has been with me for 5+ years - Currently Home Based
- Yes
- Facilities & Assets
- This is a home-based business with low overhead. Included in the sale are server rack equipment and related infrastructure used to provide cloud-based services, including backup solutions and off-site virtual server hosting.
- Market Outlook / Competition
- The company provides managed IT services and technology support to small and mid-sized businesses throughout northern Indiana and southwestern Michigan. Services include network and data management.
Clients include law firms, medical practices, dental practices, accounting firms, manufacturers, machine shops, schools, and other a variety of other businesses.
The company has found its niche with small- to mid-sized businesses that larger competitors do not focus on. - Opportunities for Growth
- The company has a 93% customer retention rate. Many customers have been with company since its inception. Growth is driven primarily through referrals and reputation. The company does not have a sales staff.
With some marketing and a sales staff, there are significant opportunities for growth.
About the Sale
- Seller Motivation
- Owner Retiring
- Transition Support
- The current owner is willing to remain involved for an agreed-upon transition period following the sale to assist with knowledge transfer, customer introductions, operational procedures, and continuity of service.
The business also includes a full-time employee who serves as the primary field technician and has indicated a desire to remain with the company under new ownership. This will provide operational stability and continuity for both customers and the buyer.
Listing Info
- ID
- 2510167
- Listing Views
- 19
Attached DocumentsAttachment Disclaimer
Listing ID: 2510167 The information on this listing has been provided by either the seller or a business broker representing the seller. BizQuest has no interest or stake in the sale of this business and has not verified any of the information and assumes no responsibility for its accuracy, veracity, or completeness. See our full Terms of Use. Learn how to avoid scams.
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