Profitable Hot Tub Retail & Service Business

Asking Price$450,000

Cash Flow

EBITDANot Disclosed

Gross Revenue$643,037

Inventory$50,000
Not included in asking price
FF&E$90,000
Included in asking price
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Profitable Hot Tub Retail & Service Business


Asking Price$450,000

Cash Flow

EBITDANot Disclosed

Gross Revenue$643,037

Inventory$50,000
Not included in asking price
FF&E$90,000
Included in asking price

Seller Financing Available
Business Description
Includes three service vehicles, approximately 4,000 customer records, established supplier relationships, inventory, equipment, tools, and over 20 years of brand development.

This is an opportunity to acquire a well-established hot tub retail and service business that has served Durham Region since 2004, generating revenue through retail sales, repairs, maintenance, chemicals, parts, accessories, and seasonal service.

Revenue is generated from new hot tub sales, mobile repairs, replacement parts, chemicals, accessories, covers, seasonal services, and awnings, creating multiple recurring revenue opportunities throughout a customer's ownership lifecycle.

The business operates from an established retail showroom and service facility in Oshawa, Ontario, supporting both walk-in retail sales and a mobile service division. Customers rely on the business for new hot tubs, repairs, maintenance, chemicals, filters, covers, replacement parts, accessories, awnings, and seasonal services.

The service division provides diagnostics, repairs, cleanings, startups, winterizing, hot tub moves, and ongoing maintenance. These recurring services create repeat customer relationships that extend well beyond the initial hot tub sale.

The company serves customers across Durham Region and nearby communities, including Oshawa, Whitby, Ajax, Bowmanville, Newcastle, Port Perry, Clarington, Scarborough, and Markham.

Financial Highlights
While revenue has moderated in recent years as the owners prepared for retirement, the business has continued to generate strong normalized cash flow and maintains a substantial base of recurring service and repeat customers.

FY2023
Revenue: $791,974
SDE: $197,594

FY2024
Revenue: $712,681
SDE: $166,804

FY2025
Revenue: $643,037
SDE: $153,701

Recent revenue has declined only slightly, creating a clear opportunity for a new owner to re-engage the customer base, expand marketing, strengthen recurring service programs, and build on the company’s established local reputation.

Why This Opportunity Stands Out

Every hot tub sold creates years of future service, repair, maintenance, and chemical sales.

Over 20 Years in Operation
The business has served the local market since 2004 and has developed meaningful name recognition across Durham Region.

Revenue From Both Retail and Recurring Service
Revenue is generated through retail sales, mobile service, repairs, parts, chemicals, accessories, covers, seasonal services, and awning products.

Customers Return Year After Year
Hot tub ownership creates ongoing needs for chemicals, filters, parts, repairs, cleanings, maintenance, and seasonal support.

Established Customer Base
The business has approximately 4,000 customer records accumulated over more than two decades in operation. This established database provides opportunities for repeat sales, service, maintenance, chemical programs, accessory sales, and targeted reactivation campaigns.

Turnkey Operating Platform
The sale includes the infrastructure required to continue operating immediately, including service vehicles, tools, equipment, inventory, supplier relationships, an established retail showroom, and a fully functioning service operation.

Strong Owner-Operator Fit
This is well suited to a hands-on buyer who wants a proven local business with cash flow, repeat demand, and room to grow.

Retail products include:

-Canadian-made hot tubs
-Spa chemicals
-Filters and accessories
-Hot tub covers and lifters
-Replacement parts
-Pumps, jets, plumbing, and electrical components
-Retractable awnings
-Basket awnings
-Window canopies

Service offerings include:
-Mobile hot tub repairs
-Diagnostics and estimates
-Pump testing and repair
-Hot tub cleanings
-Startups and winterizing
-Installation support
-Hot tub moves and removals
-Chemical and ownership orientation
About the Business
Years in Operation
22
Employees
2 Full-time
Facilities & Assets
The business includes the operating assets needed to continue serving customers after closing.
Included assets generally consist of:

-Retail and service inventory
-Hot tub and awning inventory
-Filters, chemicals, parts, pumps, jets, accessories, and components
-Service vehicles
-Trailer and spa moving equipment
-Shop tools and service equipment
-Office and computer equipment
-Leasehold improvements
-Established customer records
-Operating procedures and supplier relationships
Market Outlook / Competition
The Durham Region hot tub market is competitive but relatively concentrated, with a limited number of established dealerships serving Oshawa, Whitby, Ajax, Bowmanville, and surrounding communities. Competition primarily comes from regional dealers representing national and Canadian hot tub brands. However, customer purchasing decisions are heavily influenced by reputation, service quality, and ongoing support rather than price alone. With more than 20 years in business, an established customer base, and an experienced mobile service operation, the business is well positioned to compete and retain long-term customer relationships.
Opportunities for Growth
A new owner has several practical paths to pursue growth while building from an established foundation.
Re-engage the historical customer database through seasonal outreach.
Expand preventative maintenance and recurring service programs.
Increase digital marketing for repairs, service, and replacement parts.
Cross-sell chemicals, covers, filters, lifters, and accessories to existing customers.
Increase mobile service capacity during peak seasons.
Build an eCommerce platform for chemicals, filters, accessories, and common parts.
Grow awning sales through targeted spring and summer campaigns.
Strengthen local visibility throughout Durham Region and surrounding communities.
Real Estate
Owned or Leased
Leased
Building Sq. Ft.
2,800
Rent
$5,000 per month
About the Sale
Seller Motivation
Retirement
Transition Support
The sellers are committed to helping ensure a smooth and successful transition for the purchaser.
Transition support will include training on operating processes, vendor introductions, service scheduling, inventory management, customer relationships, and day-to-day business administration.
Financing Options
We're open to all reasonable requests for VTB
Listing Info
ID
2526564
Listing Views
426

Listing ID: 2526564 The information on this listing has been provided by either the seller or a business broker representing the seller. BizQuest has no interest or stake in the sale of this business and has not verified any of the information and assumes no responsibility for its accuracy, veracity, or completeness. See our full Terms of Use. Learn how to avoid scams.