Founded in 2010, this business is a recurring-revenue WordPress support and performance marketing agency with $39K in MRR. After being acquired by the current owner in 2023, the business has grown by layering high-margin ad management and lead generation services on top of a sticky base of WordPress hosting and maintenance clients.

The business operates across three revenue streams: WordPress support and hosting ($59–$2,900 per month across four tiers), new website builds, and performance marketing services. The support base of more than 80 paid accounts acts as a built-in pipeline for upselling to higher-value services, such as managed marketing services and larger website builds.

One client grew from $350 per month to $3,500 per month after being offered a full lead-management package. Nurturing the current customer base is still underutilized.

Client retention is quite strong, with many months having zero churn, a 100% customer happiness score across more than 90 ratings, and an estimated average customer lifetime of 72 months or more. Enterprise clients have renewed for multiple years, and three of the largest accounts predate the current owner's acquisition.

Growth opportunities include reactivating a paused client newsletter that previously generated strong upsell conversations; optimizing for AI search visibility (which has already produced inbound leads from ChatGPT); reviving a 28-member affiliate program; and productizing the lead-generation offer for verticals, such as dental and ophthalmology, where results have already been proven.

A team of seven contractors handles operations, support, design, development, and ad management. The owner spends 25–35 hours per week focused on sales, client strategy, and team management. SOPs are documented in Notion, and the business ran smoothly during the owner's month-long absence in late 2025.

**This business is SBA Pre-Qualified. See the business package for more details.


Key Benefits:

Proven Recurring Revenue: The business has an MRR of $39K and is growing from prior years.

Built-In Upsell Engine: Support clients convert into high-margin marketing retainers.

Strong Client Retention: There is very low churn, with a 100% customer happiness score.

Experienced and Long-Standing Team: Seven contractors manage delivery across all service lines, and many have been with the company for years.

Non-Owner-Dependent Delivery: The business operated smoothly during the owner's month-long absence in late 2025.

Proven Ad Results: Clients across dental, ophthalmology, and industrial verticals are seeing outsized ROAS.

Documented Operations: SOPs, KPIs, and meeting cadences are all stored in Notion.