Thriving Multi-Location Pet Care Operation in NYC Borough
Business Description
Multi-Service Pet Care Platform in Dense Urban Market
A well-run pet care company serving a dense, high-income urban market in Brooklyn, NY is now available for acquisition. Operating across two leased facilities, this business delivers a comprehensive suite of animal care services including daytime supervision, overnight stays, grooming and spa treatments, and dog walking. The clientele is drawn from some of the most pet-friendly and affluent residential pockets in the New York metro area, where demand for premium, trusted pet care remains consistently strong.
Revenue is distributed across all four service lines, with daytime care serving as the primary driver and overnight boarding providing meaningful seasonal lift — particularly around holidays and travel periods. Grooming and walking rounds out the offering, helping to stabilize cash flow throughout the year. The customer base spans approximately 1,700 to 2,000 total contacts, with 300 to 400 clients active within any recent 60-day window. Revenue concentration is minimal — the top five clients account for roughly 8% of total revenue, and no single client exceeds approximately 3%.
The operation runs through a structured service model built on trained handlers, a defined onboarding process, and ongoing cross-training across roles. The daytime care program follows an enrichment-based approach with favorable handler-to-dog ratios, and new staff are typically integrated over a two-to-three week period before taking on independent responsibilities. Day-to-day functions — including appointments, client communications, animal supervision, and coordination across both sites — are handled by the existing team. The current owner invests only one to five hours per week, focusing on high-level oversight, financial management, and strategic direction rather than hands-on service delivery. Lease terms extend more than four years on both locations, and operating permits are reported to be current.
Growth prospects are strong and multiple. A large portion of the customer database remains underutilized, representing a built-in reactivation opportunity for a new owner. Additional upside can be captured by increasing visit frequency among current clients, expanding cross-service adoption, optimizing capacity across both locations, introducing complementary offerings such as training programs, and potentially replicating the model in additional markets.
This is a planned, strategic sale — not a distressed situation. The seller is the sole decision-maker and has committed to two to three months of hands-on transition support, including team introductions, operational walkthroughs, and continuity management across both sites. Extended advisory availability may also be possible following the formal handoff period. This opportunity is well-suited for an owner-operator, industry consolidator, or investor group looking to step into a profitable, lightly managed business with genuine room to scale.
Revenue is distributed across all four service lines, with daytime care serving as the primary driver and overnight boarding providing meaningful seasonal lift — particularly around holidays and travel periods. Grooming and walking rounds out the offering, helping to stabilize cash flow throughout the year. The customer base spans approximately 1,700 to 2,000 total contacts, with 300 to 400 clients active within any recent 60-day window. Revenue concentration is minimal — the top five clients account for roughly 8% of total revenue, and no single client exceeds approximately 3%.
The operation runs through a structured service model built on trained handlers, a defined onboarding process, and ongoing cross-training across roles. The daytime care program follows an enrichment-based approach with favorable handler-to-dog ratios, and new staff are typically integrated over a two-to-three week period before taking on independent responsibilities. Day-to-day functions — including appointments, client communications, animal supervision, and coordination across both sites — are handled by the existing team. The current owner invests only one to five hours per week, focusing on high-level oversight, financial management, and strategic direction rather than hands-on service delivery. Lease terms extend more than four years on both locations, and operating permits are reported to be current.
Growth prospects are strong and multiple. A large portion of the customer database remains underutilized, representing a built-in reactivation opportunity for a new owner. Additional upside can be captured by increasing visit frequency among current clients, expanding cross-service adoption, optimizing capacity across both locations, introducing complementary offerings such as training programs, and potentially replicating the model in additional markets.
This is a planned, strategic sale — not a distressed situation. The seller is the sole decision-maker and has committed to two to three months of hands-on transition support, including team introductions, operational walkthroughs, and continuity management across both sites. Extended advisory availability may also be possible following the formal handoff period. This opportunity is well-suited for an owner-operator, industry consolidator, or investor group looking to step into a profitable, lightly managed business with genuine room to scale.
About the Business
- Employees
- 9 Part-time
Real Estate
- Owned or Leased
- Leased
Listing Info
- ID
- 2533850
- Listing Views
Listing ID: 2533850 The information on this listing has been provided by either the seller or a business broker representing the seller. BizQuest has no interest or stake in the sale of this business and has not verified any of the information and assumes no responsibility for its accuracy, veracity, or completeness. See our full Terms of Use. Learn how to avoid scams.
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