Panamaebay is a well-established e-commerce and logistics company based in Panama, founded in 2011. The business specializes in helping individuals and small businesses in Panama shop, ship, and receive products from the United States and other international markets with ease and confidence.

With over a decade of trusted service, Panamaebay has become a recognized brand in cross-border online shopping, combining personalized customer care, reliable logistics, and technological efficiency.

The company offers clients a complete purchasing solution, including:

A U.S. address for receiving online orders.

Consolidation and forwarding services to Panama.

Customs processing and final delivery to the customer’s door.

Direct support through WhatsApp, Instagram, and in-person service.

Behind its smooth operation lies a custom-built CRM system, developed internally to manage the entire customer lifecycle — from quote requests to package tracking and payment updates. This system centralizes communication and allows full visibility for both staff and clients.

Mission

To simplify international shopping for Panamanians, offering transparent, secure, and affordable access to products from around the world.

Vision

To become Panama’s most trusted and technologically advanced import and logistics platform, connecting Latin American buyers with global marketplaces through innovation and service excellence.

Competitive Advantages

Over 14 years of market experience and brand recognition.

Proprietary CRM and automation-ready system designed for scalability.

Multi-channel presence (WhatsApp, Instagram, Website, and physical office).

Loyal and recurring customer base with consistent monthly invoicing.

Strong reputation for reliability, transparency, and personalized service.

Growth Potential

Panamaebay is ideally positioned for expansion across Central America and the Caribbean, or to serve as a foundation for a logistics franchise or digital marketplace. With its proven operational system, brand recognition, and strong community trust, it is a turnkey business ready for scaling or foreign acquisition.