Panamaebay is a well-established e-commerce logistics and managed purchasing company based in Panama, founded in 2011. The business specializes in helping individuals and businesses in Panama securely purchase, ship, and receive products from the United States and other international markets.

With over 14 years of continuous operation, Panamaebay has built a trusted brand in cross-border e-commerce and logistics, combining reliable delivery, service-driven revenue, and a scalable operational model.
The company operates a dual-service model:
1. Virtual Locker & Freight Services
• U.S. receiving address for customer purchases
• International forwarding to Panama
• Customs coordination
• Home delivery
2. Full Purchase & Managed Procurement Services (Higher Margin)
• End-to-end purchasing on behalf of customers
• Payment handling and supplier coordination
• Logistics, customs, and final delivery
• Strong use case for businesses without international purchasing capabilities

This second service line represents a growing, higher-margin revenue stream and provides clear expansion opportunities, particularly for B2B customers.

Operations & Technology
Operations are fully in-house in Panama and supported by a third-party logistics partner in Miami, Florida, enabling an asset-light and scalable structure.

The business runs on an internally developed, proprietary CRM platform, designed to manage the complete customer lifecycle — including quotations, package tracking, billing, and communication. The system is English-friendly, reporting-ready, and built for operational scalability. While proprietary, the business is not system-dependent and can integrate or migrate if required by a buyer.

The company has recently transitioned to a fully digital operating model, eliminating physical pickup locations and concentrating fulfillment through a centralized distribution hub with last-mile delivery. This optimization has materially reduced fixed costs and improved margins.

Revenue & Profitability Overview
• Revenue is generated from both freight and service-based offerings
• Non-freight services (managed purchase fees, commissions, value-added services) represent a significant and growing share of total profit
• Product costs in managed purchase orders are treated strictly as pass-through and excluded from operating revenue
• Blended gross margins are healthy and expanding with scale
• Normalized EBITDA is positive, with clear upside as higher-margin services grow

Competitive Advantages
• 14+ years of market presence and strong brand recognition
• Proprietary, internally developed CRM and automation-ready platform
• Asset-light operating model with daily U.S.–Panama logistics flow
• High customer retention and recurring monthly activity
• Pricing power through differentiated rates and billing mechanics
• Strong reputation for reliability, transparency, and personalized service

Growth Potential

The business is well positioned for expansion through:
• Scaling the high-margin managed purchase (B2B) service
• Targeting corporate, hospitality, and SMB procurement clients
• Geographic expansion within Central America and the Caribbean
• Integration into a larger logistics platform or strategic roll-up
• Franchising or white-label deployment of the operating model

Panamaebay represents a turnkey acquisition with proven demand, optimized operations, and meaningful upside for a strategic or financial buyer.