In 1996 Quality Printing Services was opened. Locally owned retail and B2B printing company that over the past 30 years provided clients with value, quality and on-time service. The company focused on fulfilling and maintaining a high expectation of quality production and customer service. Over the years with long time experienced staff, it was ranked in the top ten printing companies North bay business magazine.
The company expanded in 2012 with the purchase of the present location A 4,500 sq. ft. facility that takes up the downstairs of the building you see pictured. The upstairs is leased by an insurance company.
QPS’s location is at a very busy intersection that sees some 10K of cars pass by the shop daily. The building includes its own private parking lot. QPS retail area has stations and desks for clients to come in and discuss their project. As well as a 2,000 sq ft bindery shop.
The robust POS system is owned not subscribed to. It allows for estimates, turned to work orders and then into invoices for both retail and A/R business accounts. The POS than produces monthly statements that can be mailed or directly emailed. Monthly reports can be generated for sales by product, day, or department. Inventory control, and pricing can also be managed by item, or department. Pricing levels for different types of clients is another way the POS helps personnel to service clients. Commissions for outside sales personnel can also be set up.
QPS upgraded all the computer graphic stations and network in 2023 to bring everything to current standards. All stations are networked with the order processing (POS) system. Orders can be created and edited as needed by staff at the three workstations.
The shop is networked with Konica/Minolta and Xerox digital presses. The network is integrated in the walls of the building. There are no leases on the equipment to assume. All equipment comes with the sale in good condition. Routine maintenance is done by staff and periodic maintenance is provided by independent factory trained technicians on as needed basis.
The shop can produce everything from catalogs to envelopes. QPS has fully integrated mailing software that can quickly process direct mail under its first class, nonprofit and standard bulk permits. Merging addresses to mail pieces, as well as sorting mail pieces as they are printed. Saving time and creating value for the clients.
The bindery shop can of course do everything from folding to book bindery. From large format laminating to poster mounting.
Since COVID, QPS found a need to branch out and expand its product offering. In the past two and half years the company has expanded into signage. Vinyl banners, coroplast, aluminum, and art prints. The sign segment has expanded over 300% since it was started. Showing continued growth year after year.
Garment printing and embroidery is another area that QPS went into four years ago and has seen similar growth as signage. T-shirts, polo’s, hats, aprons and bags are all part of the mix. This came about from existing clients not finding local garment vendors very reliable and asking if we could help them with their needs. QPS is faster then the turnaround of local competition.
QPS's web site can be taken to the next level of online ordering and payment. It already accepts client projects and art for processing. Requests for estimates are easily placed by clients. As well as offering free templates for clients print projects. An integrated full garment catalog is part of the site. The catalog cuts down on ordering time for the client and helps QPS turn estimates around quickly. QPS conducts email marketing for the shop with a reliable cleaned email list of over 14K.
QPS has been very involved in the community and is a sponsor of a great many of the youth and community nonprofits. The owner serves on many boards in the community and has developed a loyal clientele, both locally and nationally.