Providing comprehensive IT services, computer troubleshooting and repair, the Computer Troubleshooters franchise offers virtually limitless technology-related assistance to residential and corporate customers throughout the United States. In fact, this IT powerhouse is the largest international franchise providing data and computer repair services, extending from Australia to the UK with over 400 locations.
Computer Troubleshooters takes care of client needs with cloud-based processing such as virtual desktops and hosted servers; comprehensive security packages that install and monitor anti-virus protection, firewall, mobile devices and employee browsing history; advanced data recovery services and repairs for computers or mobile devices.
Through remote monitoring, technicians ensure that proactive maintenance and protection measures are being followed, sometimes serving as an outsourced IT department for local businesses. Company employees also visit clients at their place of business or home to troubleshoot current IT systems and offer upgrade recommendations, in addition to performing actual installation if requested.
Potential franchisees are likely to find several qualities of the Computer Troubleshooters brand attractive, such as the ability to run the business from a home-based office or small commercial space. This reduces franchise investment costs and overhead significantly. Operating essentials are generally limited to a good computer system with fast internet access, enough home or office space to perform repairs, needed repair tools and a vehicle for on-site services.
Initial franchise fees, net worth and liquid capital requirements are likewise low, allowing even individuals without a sizeable savings account to successfully launch their own company. Also, as a Small Business Administration (SBA) approved franchise, Computer Troubleshooters makes it even easier for franchisees to obtain the approximately $12,000–$27,000 needed for launch. SBA loans feature low interest rates and lengthy repayment terms.
There are no franchise stipulations regarding staff size, so running the business as a sole proprietor without employees is viable in many markets. Franchisees receive outstanding preparation and ongoing training for day-to-day operations, allowing them to stay up-to-date with industry advancements even if they don’t have a prior background in IT services.
One of the best features of Computer Troubleshooters is the full suite of office tools it supplies, including a system that handles billing, customer records, appointment tracking, parts ordering and other services automatically. The parent company also takes care of email marketing services, regional telemarketing, social media content creation, Pay-per-Click and SEO advertising and website design. Even client database services are taken care of, giving franchisees access to thousands of leads in their target area.
While previous knowledge or certification in IT and computer-related fields can give franchise owners a boost, it’s not required or essential. However, franchisees should ideally enjoy working with computers and have a technological leaning since this will allow them to speak authoritatively with corporate and residential customers.
Combined with a low initial franchise fee and SBA-approval, the minimal overhead and operating requirements make it fairly easy for prospective candidates to secure the financing needed to open their own business. Military veterans may find Computer Troubleshooters especially enticing, since they receive an additional 20-percent discount on the franchise fee.
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