iCare Repair Franchise

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iCare Repair


Founded in 2012, iCare Repair is a professional electronics repair company that began franchising in 2015. In four years, the company grew to 11 locations with projections to increase to around 20 by the end of 2016.

iCare Repair offers repairs of devices, including smartphones, tablets, audio players, and laptops. All repairs come with a 90-day warranty on parts and workmanship. Our success lies on the highest value we bring to our customers. Our top-quality parts and certified technicians are our guarantee and our positive reviews speak for themselves.

With our own distribution center being located in Michigan, our franchisees can expect next-day delivery of replacement parts to their store locations. Franchisees can also take advantage of discounted rates on prime parts that have meticulously undergone quality control by our in-house team.

As a franchisee, we will provide you with expert analysis and consultation to help your business get off the ground. Here is just a list of our offerings:

  • Comprehensive Classroom & Onsite Training
  • Site Selection & Construction Assistance
  • Technology
  • Onsite Store Opening Support
  • Access to Operations Manual
  • Ongoing Support (daily chat, repair training tools and guides)
  • Marketing & Advertising
  • Web & Social Media Presence

Steps to Ownership

  1. Complete the Personal Profile Form.
  2. Receive an introductory call with a prequalification manager.
  3. Attend a Discovery Day at our corporate headquarters in Okemos, Michigan. We will discuss specific qualification requirements and an overview of the process to own an iCare Repair store.
  4. Receive iCare's Franchise Disclosure Document (FDD) and application. The FDD explains the iCare franchise and includes a copy of the franchise agreement.
  5. Submit application for approval and complete due diligence. This includes discussions with current franchisees and formulating your business plan. After approval, your franchise agreements will be sent to you.
  6. Sign agreements and welcome to iCare Repair!
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