Mr. Rooter franchises perform residential and commercial plumbing and repair. Each location offers services such as drain and pipe cleaning, water heater replacement, septic tank pumping, grease trap pumping and line and leak detection. The Mr. Rooter website touts the company as being the second-largest full-service plumbing business in the United States. Mr. Rooter is a subsidiary of Neighborly, a service-based company that carries other brands such as Molly Maid, Mr. Appliance and The Grounds Guys.
Why Mr. Rooter?
Mr. Rooter is in an evergreen industry. For example, no matter what is going on with the economy, toilets still get backed up and plumbing lines get clogged. Plumbing emergencies will always occur. So, there is a measure of job security that may not be present with some other franchise opportunities. The businesses served include convenience stores, hospitals, health clinics, restaurants, sports arenas, schools, airports and public buildings - creating a broad customer base.
The marketing support is vast. Take the Mr. Rooter website, which is smooth to navigate and user-friendly. Customers can easily find the location closest to them for emergency service and other varied services such as bidet installation, plumbing video camera inspection, appliance installation and water line repairs. The company has established a reputation for having courteous, licensed and insured technicians who do quality work. Its website even explains the steps that the technicians take to keep customers’ homes clean. Right from the start, franchise owners can take advantage of this good reputation and the wide marketing support.
Just as importantly, the website clearly outlines the process to join the Mr. Rooter franchise family. All the information is at potential franchisee’s fingertips, with no guesswork needed. They are given an investment range and a list of available markets. They must speak with a franchise developer and visit corporate headquarters before signing on, and Mr. Rooter remains flexible enough to determine many things on a case-by-case basis. Other benefits the company touts include vendor discounts, nationwide networking support, ongoing training and support, and a proprietary system.
Mr. Rooter prides itself on offering quality, courteous service. Ideal franchise candidates are committed to these goals as well, and the majority of franchisees used to own independent plumbing businesses. They have the technical know-how, customer service background and internal drive to build and maintain a successful business. What they may need help with are ongoing marketing support, computer software and professional networking, and Mr. Rooter can provide that and much more.
In a nutshell, the ideal candidate is someone with plumbing experience who wants the independence that comes with owning his or her business along with the security and support of being included in a larger, nationwide company.
Training And Support
Training is required, with training fees included as part of the total investment range given above.